I have over 6 years of experience in Customer Service and Technical Support.

I am fluent in 3 languages ( French, English and Arabic) and I am passionate about creating the best customer experience.

I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years of experience, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide*****support, ticket, and phone support and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I have worked on different projects and for some of the most influential companies, in US, France, Canada and Netherlands.